ION Audio Live LP - Frequently Asked Questions

LiveLP FrontLive LP is a simple all-in-one turntable that makes it easy to enjoy your records. Live LP comes with stereo speakers built right in to its body, so you can just kick back and listen to your records the old-fashioned way. Its natural wood finish makes it a great addition to any room, and you can connect Live LP to your home stereo system using its standard RCA outputs.

Frequently Asked Questions

 

 

What kind of wood is the Live LP made out of?

The Live LP uses a veneer on top of a medium density fiber-board.

 

Is there a dustcover available for this turntable?

The Live LP does not come with a dustcover or have the ability for a dustcover to be connected to the device.

 

I need to order a new stylus. Where can I get a new stylus?

The Live LP uses a diamond-tip stylus.  The part number is iCT09RS and it can be purchased directly from the ION Audio Parts Department by e-mailing or calling 1-401-658-3743 ext 1407. 

 

What kind of cartridge can be used with this turntable?

The Live LP uses a ceramic style cartridge, not magnetic. To order a new cartridge contact the ION Audio Parts Department at 1-401-658-3743 ext. 1407 and they will be happy to assist!

 

Can I use a 78 RPM record with this turntable?

In order to play a 78 RPM record, an alternative 78 RPM stylus would need to be used.  ION Audio makes a 78 RPM stylus which can be used with the Live LP.  It can be purchased directly from this link

 

Can I use the Live LP with my computer?

No. The Live LP is a standalone turntable with stereo speakers built right in to its body. There is no USB connection available on this turntable.

 

My turntable isn't spinning when I move the tonearm over the record and the AUTOSTOP is set to 'ON'. What do I do?

Move the tonearm back and forth from the resting point to the center of the turntable and back, 5-10 times. Try again. It should begin to spin with the tonearm over the record after moving the it 5-10 times. If you continue to experience difficulties, contact ION Audio Technical Support.

 

I am playing my 33/45 record at the right speed, but it sounds kind of slow/fast still. Can I adjust the speed?

Yes, on the bottom of the turntable there are screw-hole speed adjustments to fine tune the speed.  To adjust it, use a small eye-glass screwdriver to very slightly turn the appropriate screw to increase or decrease the speed.  For the 33/45 RPM adjustment, it is recommended to use a phillips-head screwdriver.  For the 78 RPM adjustment, it is recommended to use a flat-head. If you think you may need technical assistance or that your symptoms may be caused by something else, contact ION Audio Technical Support.

 

Is the belt replaceable? 

 Yes the Live LP has a replaceable 8 inch belt.  If you need to purchase one, contact the ION Audio Parts Department at 1-401-658-3743 ext. 1407 and they will be happy to assist!

 

What are the differences between the Live LP and the Archive LP?

The Archive LP has the ability to connect to a computer VIA the USB port, while the Live LP was designed purely as a standalone turntable with built-in stereo speakers and does not come with a USB connection. The Archive LP also has a lighter wood finish than the Live LP.

 

My record is skipping what should I do?

If the record is skipping try cleaning the record directly using standard lp cleaning techniques. If the record continues to skip, consider replacing the stylus which can be purchased directly from ION Audio here.

 

Why does my turntable move when I push on it?

This is normal!  The turntable mechanism base, platter & tonearm are engineered to float above the wood platform on isolation mountings to allow you to play music through the built-in speakers without feedback.

 

Technical Support & Warranty Service

Whether you are a customer or dealer, if you already own a ION product, or if you just have pre-sales questions, the experienced ION technical support team is available to help!

Visit the link below to connect with any of the following support options: online community support, phone support, email support.

 

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