AIR Ignite - Frequently Asked Questions

1 1 1 1 1 Rating 4.25 (4 Votes)

air ignite faq mainAIR Ignite - from the developers behind many of the groundbreaking, industry-standard audio processing tools and virtual instruments in Avid's Pro Tools - includes over 275 instruments taken from AIR's renowned instrument collections including Strike, Structure, and Velvet, which is just one of the many extraordinary features that Ignite offers.   This article answers a number of questions you might have as you begin to explore this unique and incredible program!


Frequently Asked Questions

Where to get Ignite


Instruments, MIDI Editing, MIDI Importation


Audio Recording, Editing, Importation

Tutorials, Videos, User Guides, and other tools

Specific Controllers

Other Features, Questions


Where to get Ignite

Where can I download Ignite?

If you own a product that ships with Ignite, visit this link and enter the requested information in order to obtain your download.

If you do not own a product that ships with Ignite and you would like to purchase a copy, visit one of the following links:


How do I update Ignite?

When updates to the Ignite software are released, the user will be prompted upon opening the software that an update is available.  Follow the suggested steps to obtain your download and license code.

If you would like to manually check to determine if there is an update available, choose Help > Check for Updates... and in the window that appears, it will say if you have the latest update or if there are available updates. This window also contains the option to toggle Automatically check for updates as well as the ability to click an option to begin a download of the latest update if one is available.


Are there more instruments / sounds available for use with Ignite?

There are over 275 included instruments with the original release of AIR's Ignite software and AIR is always adding more.  Additional instruments are not currently available for purchase separately.




What are the minimum specs I need on my computer to be able to use Ignite?


    • Windows 8
    • Windows 7 Service Pack 1 Home Premium, Professional, or Ultimate
    • Intel Core 2 Duo 2 GHz processor
    • 5400 RPM hard drive
    • 2 GB RAM (4GB recommended)
    • 3GB hard drive space


    • Mac OSX 10.10
    • Mac OSX 10.9
    • Mac OSX 10.8
    • Intel Core 2 Duo 2 GHz processor
    • 5400 RPM hard drive
    • 2 GB RAM (4GB recommended)
    • 3 GB hard drive space

  • Broadband internet connection required for download


What products work with Ignite? What products are supported?

Ignite works with almost any standard MIDI controller. 

In addition, Ignite has full built-in, instant and seamless integration with many Alesis, M-Audio and Akai Professional controllers.  For those products that have built-in support, simply connect the controller to your computer and open Ignite - and Ignite will even show a graphical representation of your specific controller!  The controllers that are currently supported in this manner are as follows:

  • Akai Pro LPD8
  • Akai Pro LPK25
  • Akai Pro MAX25
  • Akai Pro MAX49
  • Akai Pro MPK25
  • Akai Pro MPK49
  • Akai Pro MPK61
  • Akai Pro MPK88
  • Akai Pro MPK mini
  • Alesis Q25
  • Alesis Q49
  • Alesis Q61
  • Alesis Q88
  • Alesis QX25
  • Alesis QX49
  • Alesis QX61
  • Alesis Vortex Wireless
  • M-Audio Axiom 25 (MKII)
  • M-Audio Axiom 49 (MKII)
  • M-Audio Axiom 61 (MKII)
  • M-Audio Axiom AIR 25
  • M-Audio Axiom AIR 49
  • M-Audio Axiom AIR 61
  • M-Audio Axiom AIR Mini 32
  • M-Audio Axiom Pro 25
  • M-Audio Axiom Pro 49
  • M-Audio Axiom Pro 61
  • M-Audio Keystation 49es (MKII)
  • M-Audio Keystation 61es
  • M-Audio Keystation 88es
  • M-Audio Keystation Mini 32
  • M-Audio Oxygen 25 (MKIV)
  • M-Audio Oxygen 49 (MKIV)
  • M-Audio Oxygen 61 (MKIV)
  • M-Audio Oxygen 88 (MKIV)
  • M-Audio Venom


Can I use my own MIDI controller even if it does not come with Ignite?



What file types are compatible with Ignite?

Ignite allows for outside WAV files to import into the program. At the time of release, Ignite does not support AIFF or mp3 file importation. At the time of release, Ignite cannot import MIDI files. Ignite comes with hundreds of MIDI patterns natively built in.


What kind of file types can Ignite export?

Ignite supports the following methods to export or share your work:

    • Share your Session file with a friend via email.
    • Export an audio WAV file of your music.
    • Export your music as a MIDI file to use with another DAW.
    • Directly share your music on SoundCloud and via this platform also on Facebook, Twitter, Tumblr and other social network platforms.

      ignite faq export

If you choose to Export to DAW, Ignite will render all clips out as individual WAV files per instrument. When Exporting to DAW, the user chooses a location and Ignite creates a folder which all the exported files will be saved to. If there is a break in the instrument's playback, Ignite will create silence so that the instrument is one, long, contiguous file. Ignite will also create a text file with information on the settings of the individual instrument tracks, such as if there was panning, etc.


I’d like to store or share my song in a different audio file format.  How can I do this?

If you’re creating, storing, or listening to music on your computer, you’ll likely be using a librarian or player software.  These applications also usually allow for easy file format conversion.


Apple’s free iTunes software is one of the most popular ways to store, organize, and listen to music on your computer.  iTunes can also quickly and easily convert your audio files from one format to another.  Refer to the following article for step-by-step instructions on using iTunes to convert a song to a different file format:


    Windows Media Player

    Windows Media Player comes pre-installed on most Windows PCs and laptops.  It is also available as a free download at  Refer to the following article for step-by-step instructions on using Windows Media Player to convert a song to a different file format:


    Does Ignite support plugin capability?

    Ignite does not support VST or AU plugins.


    Can Ignite be used as a plugin in a different DAW?

    Ignite cannot be run as a plugin in any other DAW.


    Do I have to have a MIDI controller connected to my computer in order to use Ignite?

    No, but we highly recommend it as you will be very limited in your ability to be creative without one.



    Instruments, MIDI Editing, MIDI Implementation

    How many instruments can I load into one project?

    As many as your computer can handle.  You will notice as you add more and get tot he point where you are pushing your computer to the maximum of its ability that it will take longer to load up a new instance of an instrument. Eventually, when your computer processor and RAM have reached its max, the Add Instrument button will turn Red and you will no longer be able to add any more instruments.


    I want to play with the Phrasing but all the options are grayed out. Why?

    In the Play Tab, each instrument defaults the Players option to Off. The user will have to manually toggle the Players option of the instrument of choice to the On position before being able to hear and edit the phrasing, chords, and arpeggiator.


    How do I shorten/adjust the beginning and end points of a MIDI clip?

    In the Edit view, scroll your mouse over the right or left side of the MIDI clip in the upper half of the Ignite program. The mouse arrow will change to a ] or a [ and you will then be able to adjust the length of the MIDI clip.


    Can I import MIDI patterns?

    Ignite does not allow for the importation of MIDI patterns.




    How many effects can I use on an instrument?

    Ignite allows for up to 6 effects plus 2 reverbs an any single instrument simultaneously.


    Can I get more effects?

    There 6 included effects with the original release of AIR's Ignite software; EQ, Compression, Delay, Distortion and Reverb.  These are all the available effects at this time.


    Can I change the order of the effects on my instrument?

    Yes! Simply drag the effect into the order you prefer.


    Can I bypass an effect?

    Absolutely.  Simply toggle the individual effect Off or On.


    There is no 'power off' button on my reverbs? Why not? How do I turn them off?

    To turn off the reverb, simply turn the specified reverb effect all the way down.



    Audio Recording, Editing, Importation

    How many channels can Ignite record simultaneously?

    Ignite allows for two simultaneous channels of audio recording - Left and Right. Upon recording, the two channels will be organized and saved into a single clip in the Arrangement view.


    Why can't I change the buffer size?

    The ability to change the buffer size depends entirely upon your selected sound card or audio interface. If your audio interface allows for the changing of buffer sizes, you will find the option to do so in the Preferences > Audio Setup menu in the bottom right corner. If this option does not show, you will need to change your choice of audio interface in order to adjust any buffer size.


    How do I split an audio clip?

    Audio clips can only be adjusted from the left or right side and cannot be split. 


    Can I import WAV, AIFF, MP3 files?

    Ignite supports the importation of WAV audio files only.


    My audio is cutting in and out or has pops and clicks. How do I fix this?


    First, be sure your computer meets the minimum system requirements for Ignite.

    Next, reduce the Sample Rate and increase the Buffer Size in the Ignite Audio Setup window.

    air ignite 1-3-1 sample rate

    On a Mac, if reducing the sample rate and increasing the buffer size does not work, please try the following steps:


      1. In the Finder, open System Preferences
      2. Select Sound
      3. Click on the Output tab and select any device other than the one that you want to use with Ignite
      4. Click on the Input tab and select any device other than the one that you want to use with Ignite
      5. Open Ignite
      6. Click on Audio Setup
      7. Select the device that you would like to use for Input and Output by name – do not use Default.

    If you continue to experience difficulties, contact AIR Technical Support.



    Tutorials, Videos, User Guides, and other tools

    My tutorial videos will not play. How can I see them?

    The included tutorial videos are streaming videos meaning that they are located online and streaming through the Ignite software. In order to view these videos, you will need an active internet connection.


    On some Windows 8 computers, the videos will not currently play within Ignite. To view the videos in your web browser, go to the following link: Tutorial Videos

    Adobe Flash Player must be installed to view the tutorial videos from a web browser. Adobe Flash Player can be downloaded here.

    Also, if you are using a WASAPI audio driver, audio and video playback in web browsers may not function as expected. This is a Windows operating system difficulty which can be resolved in most cases. WASAPI includes a setting that allows a device to be used exclusively by one application. If the same device is being used by the web browser and Ignite, the audio / video playback in the web browser will not work.

    To resolve this:

      1. Click on the Windows Start menu.
      2. Select Control Panel.
      3. Click on Hardware and Sound.
      4. Click on Sound.
      5. Select the device and click on the Properties button.
      6. Click on the Advanced tab.
      7. Un-check the setting Allow applications to take exclusive control of this device.
      8. Close the Properties and Sound windows.
      9. If necessary, refresh the web page in which audio or video is not working.


    Are any of the User Guides available in languages other than English?

    Documentation is currently available in English only.



    Specific Controllers

    My M-Audio Axiom AIR keyboard displays an error on its screen when I launch Ignite. What should I do?

    Axiom AIR 49 or Axiom AIR 61 keyboards running firmware earlier than v1.1 will display S.E.Not.Impl ERR shortly after Ignite is launched.  You must download and install the latest firmware update for your Axiom AIR 49 prior to using Ignite.  To obtain the latest firmware for your controller, please visit this link.


    I have an M-Audio Oxygen (MKIII) MIDI controller. Why are the knobs not working / controlling Ignite?

    If you have an M-Audio Oxygen (MKIII) controller and it is not controlling the software, change your preset to preset 10. This should allow you to control the software with the Oxygen's knobs and controls. While all current M-Audio keyboards are supported, please note that the original silver Oxygen keyboard controller is not supported as an auto-mapped device in Ignite.


    My Axiom A.I.R. Mini 32 is not controling the Ignite program. Why not?

    When the Axiom A.I.R. Mini 32 is connected to the computer and detected by the Ignite software, the controller defaults to the Volume Hypercontrol mode. This needs to be set to Inst/FX. To change to the Hypercontrol mode on the Axiom A.I.R. Mini 32 controller, press the Hypercontrol button until the Inst/FX option is lit.

    For further information on this function and to see this in action, check out the following video:


    Why aren't my Transport controls working on my Axiom Pro 49?

    On the M-Audio Axiom 49, press the Edit button. On the screen that appears, pressing the 0 button toggles the Hypercontrol between the Normal setting and the Transport setting. Ensure it set to Transport and then choose Exit. Now you should be able to control the transport functions from your Axiom Pro 49.


    Can I Hot Swap controllers?

    Yes! Ignite is very good at reading what controller you have connected and will recognize and adjust accordingly when controllers are switched without the need to re-start the program. In the same fashion, your controller does not need to be connected prior to opening the Ignite software.


    Can I record automation?

    Ignite does not contain any automation or the ability to record automated data.


    Changing the Octave buttons in Ignite does not change the sound when I press the keys on my controller. Why?

    The octave button in Ignite controls which keys of the on-screen keyboard are displayed. It affects the screen display only and does not alter played note values. To change the octave, use the octave up or down button on your attached keyboard controller.



    Further Technical Support

    Whether you are a customer or dealer, if you already own an AIR product, or if you just have pre-sales questions, the AIR technical support team is available to help!

    Visit the link below to connect with any of the following support options: online community support, phone support, email support.



    Latest Articles