ION Audio Tailgater Bluetooth - Frequently Asked Questions

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ion tailgater bt main3Enjoy your music whenever and wherever you want. Tailgater Bluetooth is a portable sound system that includes speakers, an amplifier, audio inputs, and wireless Bluetooth technology all in one durable cabinet that has handles for easy transport. This article answers some frequently asked questions about the ION Audio Tailgater Bluetooth.



Frequently Asked Questions



How do I pair the Tailgater to my Bluetooth device?

  1. Turn on your Bluetooth device
  2. Power on the Tailgater Bluetooth and it will automatically go into pairing mode to search for Bluetooth devices.
  3. If your Bluetooth device is not able to pair to the amp, press the disconnect button on the amp to break previous Bluetooth connections and reset the Bluetooth module.
  4. Navigate to your Bluetooth device’s setup screen, find the Tailgater Bluetooth and connect. Note: If your Bluetooth device prompts for a pairing code, enter ‘0000’.
  5. The Bluetooth LED on the Tailgater Bluetooth will light up solid when it is paired.


My Bluetooth device sees the Tailgater but is unable to connect to it. How do I get my device to re-connect?

In your device's Bluetooth settings, select the ION SPEAKER and choose "Forget Device". On the front of the Tailgater Bluetooth, press the Disconnect button. After turning the unit off and on again you should be able to pair your device.


I get feedback when I use a microphone. How can I prevent this?

There are a few easy steps you can take that can help reduce the likelihood of feedback.  Check out the following article to learn more:


Can I replace the battery myself?

Yes! Check out this handy guide that walks you through replacing the battery in your ION speaker.


What are the battery specifications?

The Tailgater Bluetooth has a 12v, 5AH, lead acid battery.


How do I maintain a good Bluetooth connection between my device and the Tailgater?

A strong Bluetooth connection between your device and the Tailgateris required for optimal sound quality, but there are many things that can degrade that connection. If you experience any audio dropouts or interference, you should take note of anything around you that might be causing it. The article linked below lists some common reasons for experiencing Bluetooth interference.


Can I connect a device to the USB ports to send audio?

The USB port on the Tailgater Bluetooth isfor charging devices only and does not tranfer audio to or from the speaker. 


Where can I get further technical support for this and other ION products?

Whether you are a customer or dealer, if you already own a ION product, or if you just have pre-sales questions, the experienced ION technical support team is available to help!
Visit the link below to connect with any of the following support options: online community support, phone support, email support.



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