Numark iDJ Pro users using an Apple iOS device with iOS 8 and djay2, may at times experience difficulty connecting their iDJ Pro to the djay2 app. This is not a hardware-caused symptom and is due to some adjustments that need to be made in the app on iOS 8. If you experience these symptoms, follow the steps suggested in this guide and you will be back up and running in no time!
- Connect your iDJ Pro to an iPad/iPhone. Ensure your using an officially supported Apple lighting adapter.
No apps should be running or open at this time.
- Launch the djay2 app.
- In the djay2 app, navigate to SETTINGS > MIDI > Rescan for MIDI controllers. Click on this option a few times to rescan for MIDI controllers and to ensure the iDJ Pro was properly scanned by the djay2 app.
- Exit SETTINGS in the djay2 app and begin to use your djay2 app!
Further Technical Support
Whether you are a customer or dealer, if you already own an Numark product, or if you just have pre-sales questions, the Numark technical support team is available to help! Visit the link below to connect with any of the following support options: online community support, phone support, email support.