Denon Professional DN-300Z - Frequently Asked Questions

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denon pro dn300z mainCombining the best of disc, wireless, and solid-state media playback, the Denon Professional DN-300Z is an all-in-one audio player you can count on when the whole room is listening. Ideal for front-of-house, education, music and rehearsal studios, houses of worship, restaurants and more, it has an answer to every request.  This article walks through a number of frequently asked questions about the Denon Professional DN-300Z.

 

Frequently Asked Questions

 

 

How do I pair my Bluetooth device to the DN-300Z?

  1. Power the DN-300Z on and ensure that your desired Bluetooth device is within range and also powered on.

  2. Press and hold the PAIRING button on the unit for about 1 second.  The LED screen will show Pairing ON.

  3. Now go to your Bluetooth device and enter the Bluetooth settings menu.  Select DN-300Z.  Pairing OK will appear in the display and your Bluetooth device will automatically connect to the unit.  The DN-300Z will display Pairing... while the device sends its request to pair.  (Some older Bluetooth devices may require you to enter a PIN.  If this is the case, enter 0000 as the PIN.)

You are now connected and can play back audio from your Bluetooth device through the DN-300Z.

 

How do I switch between various Bluetooth devices?

For each new Bluetooth device, you will need to walk through the typical Bluetooth pairing procedure.  However, once you have done this, the DN-300Z allows you to easily switch between between any of the Bluetooth devices in its memory that are within range.  

The DN-300Z will "remember" up to 8 Bluetooth devices.  If you connect an additional Bluetooth device after that, the earliest connected one will be deleted from the unit's memory to allow it to remember the newest one.

To easily connect to a different Bluetooth device that is in the DN-300Z's memory and within range:

  1. Press the DEVICE SEL button on the unit.  SelectDevice will appear in the display.

  2. Turn the Jog Dial or use the "up" or "down" cursor buttons on the remote control to scroll through the list of paired Bluetooth devices.

  3. To select the desired Bluetooth device, press the Jog Dial on the unit or press the ENTER button on the remote control.  The Bluetooth device will then automatically connect to the unit.

To start playback, press Play on your Bluetooth device's audio player.

 

How do I clear all of the Bluetooth devices from memory?

To delete all Bluetooth devices from the unit's memory, press and hold the DEVICE SEL button while powering the unit on.  This will clear all Bluetooth devices from the DN-300Z 's memory.

 

How far can the Bluetooth connection reach?

The range of the Bluetooth connection of the Denon DN-300Z is up to 100 feet or farther - as long as the transmitting audio source is not moving around, there are no obstructions between the audio source and the DN-300Z, and it is not in a pocket or covered in any way.  The range can be also be affected by the Bluetooth chip-set in the audio source as well.

 

Can I transmit audio from the DN-300Z to a Bluetooth device?

The Denon Professional DN-300Z is a Bluetooth receiver only.  It receives a Bluetooth signal and can play back the associated audio and does not transmit via Bluetooth.

 

Will my SD card and USB drive work?

The DN-300Z will function as expected with most major brand SD card and USB drives as long as they are within the following specifications:

  • The DN-300Z will not charge any connected USB device and does not support USB hubs, USB extension cables, or SD card readers.
  • DN-300Z supports USB devices that are mass storage class or compatible with MTP.
  • DN-300Z supports SD or SDHC cards with a maximum capacity of up to 32 GB.
  • DN-300Z supports FAT16 or FAT32 file systems only.
  • You can have up to 999 folders and up to 8 folder levels, including the root directory.
  • You can have up to 999 audio files. If the USB device or SD card contains more than 1000 files, some audio files may not play or appear correctly.
  • File names, folder names, and text characters can use up to 255 characters. Only uppercase letters, lowercase letters, numbers, and symbols can be displayed. Japanese file names will not be shown.
  • Copyright-protected files might not play properly and/or may appear as Unknown File.

 

What type of audio files will the DN-300Z play?

The DN-300Z is supported for use with MP3, WAV, and AAC audio files as long as they are within the following specifications:

  • The DN-300Z is supported for use with the following tag data:
    • ID3 tags: Version 1.x and 2.x
    • AAC-tags: compatible with title, artist, and album names
  • MP3 file specifications:
    • Sample rate: 44.1 kHz
    • Bit rate: 32 kbps to 320 kbps
    • Format: MPEG1 Audio Layer 3
    • File extension: .mp3
  • AAC file specifications:
    • Sample rate: 44.1 kHz
    • Bit rate: 32 kbps to 320 kbps
    • Format: Advanced Audio Codec
    • File extension: .m4a
  • WAV file specifications:
    • Sample rate: 44.1 kHz
    • Bit rate: 16 bit
    • Format: Linear PCM
    • File extension: .wav

 

Can I play back audio files if they are organized in folders?

Yes. You can have up to 999 folders and 8 folder levels, including the root directory, and up to a total of 999 audio files. If the USB device or SD card contains more than 1000 files, some audio files may not play or appear correctly.

 

Will the DN-300Z play mp3's from a CD-R disk?

Yes.  The DN-300Z will play back most standard CD's and CD-R's including data disks with MP3 format audio files on it.

 

Why can I only hear the AM/FM radio? Why can't I hear the AM/FM radio?

Be sure that you have your speakers/mixer connected to the correct output on the rear of the DN-300Z.  Remember, the AM/FM radio audio plays from the TUNER outputs only and will not play through the CD/USB/SD/AUX/BT output - and vice versa.

The audio volume levels cannot be adjusted from the DN-300Z.  If you are connected to the correct output and you are still unable to hear the expected audio, contact Denon Professional Technical Support for further assistance.

 

 

Further Technical Support

Whether you are a customer or dealer, if you already own a Denon Professional product, or if you just have pre-sales questions, the Denon Professional technical support team is available to help!

Visit the link below to connect with any of the following support options: phone support, email support.

 

 

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